Communication Style and Skills

Communication Skills and Styles

The characters relationships appear to be  non-agreeable and oppositional. The characters appear not to like each other at all. I see pounding on the podiums and tables with fists. I observed rapid eye movement and eye rolling. I see the characters looking around and turning their backs on the communicators. Some characters looking at their watches and on the floor. Some characters are smiling, others are laughing really hard, and some are frowning. Some characters were shaking their heads in a No! No! Manner. Some characters seemed agitated.

I was watching a debate between a mayor and city councilmen. The debate was over an increase in the customer’s city’s electric bill. I assumed that all the characters truly believed in what they were communicating. They are firm believer in their plot. Some of the characters were in agreement about the issue being debated and some were not.

The nonverbal and verbal cues were strong as the community shared their opinions and oppositions to the rate increase and the councilmen suggested that all customers cut back on the usage. The community leaders could not believe the mayor and councilmen wanted them to cut back and increase their monthly rates. I assumed the community leaders felt they had valid reasons to roll their eyes and become agitated.

My assumptions would have been the same if I had known the characters in the debate. Nonverbal communication is ambiguous (O’Hair D., Wiemann, M., Mullin, D. I., & Teven, J.  (2015). Uncontrollable eye movements, changes in speech, and body language are all very strong nonverbal cues when communication is taking places. I hope my colleagues will focus on the fact that ,”Nonverbal cues are used to manages the impression and regulate interactions of communication in a variety of relationships and situations.”(O’Hair, D., Wiemann, M., Mullin, D. I., & Teven, J.  (2015).


O’Hair, D., Wiemann, M., Mullin, D. I., & Teven, J. (2015). Real communication. (3rd. ed). New York: Bedford/St. Martin’s.


2 thoughts on “Communication Style and Skills

  1. Birdie,
    Nonverbal communication is often spontaneous and unintentional (O’Hair, D., Friedrich, G. W., and Dixon, L. D., 2011). This did not seem the case in your illustration. The participants involved in the debate as a participant or observer, seemed to already have their minds made up and were outwardly displaying this through their body language. It seems that in some situations, people tend to prefer nonverbal communication as a means of expressing their point of view than verbal communication.

    Liked by 1 person

    • Carla,
      I think we are nonverbal creatures of habit. It is easier to use facial expressions and body language cue to let the communicator know we agree or disagree with their comments. I saw this many times in the debate. It was clear to me that the community leaders were unhappy by simply watching facial expressions.


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